Sullivan Walsh was tasked with improving performance at Raytheon's Advanced Device Center (ADC) in Andover, Massachusetts. The project involved three major challenges: changing the labor contract so ADC could be treated separately from other production facilities, making ADC employees skilled across multiple functions, and improving general productivity at the Center. Our first steps were to mediate the labor agreement between Raytheon and IBEW and to redesign the flow of work at ADC. In the year following these changes, ADC's productivity improved by over 40%. The project was a winner for both the company and the IBEW.